# Setup, Plans & Support Help

> Roles and permissions, working offline, Free vs Pro plans, and how to reach Cashier POS support.

Source: https://cashierpos.io/knowledge-base/category/it-support/

# Setup, plans and support

Account settings, security, offline use and your plan.

Also in this topic: [Account & security](/knowledge-base/category/it-support/security-protocols/)

[User roles, permissions and admin PINChoose between Admin, Store Owner and Cashier roles, limit users to specific branches, and protect cancellations and session closing with an admin PIN.](/knowledge-base/security-protocols-for-safe-computing/)

[Working offlineAll Cashier POS apps work offline on every plan. Learn what you can do without internet and what happens when you reconnect.](/knowledge-base/safety-protocols-in-the-workplace/)

[Free vs Pro: what’s includedCompare the Free and Pro plans: users, cashiers, branches, expenses, reports, purchases and support. Change or cancel your plan anytime.](/knowledge-base/understanding-your-benefits-package/)

[How to contact Cashier POS supportGet help from the Cashier POS team. Search the Help Center first, then contact support with the details that get you an answer faster.](/knowledge-base/how-to-request-it-support/)

[Adding and managing branchesAdd a branch with its city, delivery radius and supported areas, assign cashiers, and switch branches on or off. Free includes 1 branch; Pro is unlimited.](/knowledge-base/setting-career-goals/)

## Still need help?

Our support team is here to help.

[Contact supportSend us a message and we’ll get back to you](/contact/)[Browse FAQsAnswers to the questions we hear most](/faqs/)